FAQ’s – Frequently Asked Questions
Check the most common questions related to our services.
DO I NEED A TELEPHONE CONNECTION TO HAVE AN INTERNET CONNECTION?
NOT. You don’t need a phone connection. The connection comes from repeaters spread throughout the island (check coverage)
WHAT IS THE MAXIMUM SPEED THAT CAN BE HIRED?
The speeds are: 8 mb, 10 mb and 20 mb
DOES MY CONNECTION HAVE ANY LIMITATIONS?
NOT. The connections do not have any type of limitation since they are assigned a public IP dynamically, which can be fixed if needed.
CAN I HAVE A LANDLINE?
YES. We have fixed telephony with national and international rates and calls to mobiles, with a prefix 928.
DO YOU HAVE ANY KIND OF PERMANENCE?
We have permanent and non-permanent connections, you decide which one best suits your needs. (Consult facilities)
CAN I CONTRACT SYMMETRIC CONNECTIONS?
YES. We have 10/10 Mbps connections. You can also add upload megabytes to private and SME connections. (Check prices)
AM I HIRING A COMPANY THAT COMPLIES WITH THE LEGISLATION?
WHAT DOES THE LEGISLATION AFFECT THE CONNECTIONS WITH COMPANIES THAT DO NOT DO IT?
WHAT DIFFERENCES ARE THERE BETWEEN TELECOLANZA AND OTHER COMPANIES THAT OFFER SIMILAR SERVICES?
Avda. Central 25, 35572 Tías